COMPLIMENTS & COMPLAINTS
At Street Wise Finance we place the utmost importance on providing a professional and friendly experience in all dealings with our customers. We want to ensure you are fully satisfied with everything we do and welcome all feedback on any aspect of our service. So if you have a compliment or complaint please get in touch by any of the following methods.
Phone: 07 5667 7007
Fax: 07 5676 6661
Mail: PO Box 2774, Southport BC, Qld, 4215
If you have a complaint, we will work our hardest to resolve any issues you have. In the unlikely event an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers. Our Member Number 45930 and they can be contacted at:
Australian Financial Complaints Authority
GPO Box 3,
Melbourne, VIC, 3001
Phone: 1800 931 678
Or if you have something nice to tell us, we would love to hear that too - please get in contact!